DRAFT FOR REVIEW — 20 September 2026. The full business address and the outstanding details marked below must be completed before this document is used as a final legal notice.

1. Who you are working with

Mxlx is the trading name of Milo Kopper, a sole proprietor based in Hessen, Germany. Business address: [FULL STREET ADDRESS, POSTCODE AND TOWN REQUIRED]. Email: info@mxlx.studio. Telephone: +49 1715307699. We work with businesses and private clients.

2. Scope and agreement

These terms are intended for individually commissioned web design, development, branding, UI/UX, prototyping and maintenance services. They become part of a contract only when provided before the contract is concluded and validly agreed. Browsing this website or sending an enquiry does not itself create a paid contract or acceptance of these terms.

The project proposal identifies the deliverables, technical platform, milestones, revision rounds, responsibilities, price and payment schedule. Individually agreed terms take precedence. Any additional work or change to the agreed scope requires agreement on the resulting costs and timing before it is carried out.

3. Prices and payment

The accepted proposal states the currency, total price, applicable tax treatment, any recurring charges and separately payable third-party costs. A quote for a consumer must make the total payable price clear, including applicable taxes. No deposit percentage, subscription or additional fee arises solely from these website terms.

Invoices are payable on the agreed dates. Statutory rules govern payment default and any interest that is legally due. Outstanding provider confirmation: VAT status, any small-business treatment and any applicable tax identification details.

4. Working together and delivery

We agree which content, assets, feedback and access credentials are needed and when. Please provide only materials you are entitled to use and share credentials through an agreed secure channel. If required input is delayed, we will discuss the effect on the schedule and any proposed change in cost; additional charges are not automatic.

Before launch, the agreed deliverables are made available for review. Where acceptance is legally required, the statutory rules apply. Silence, visiting a preview or ordinary testing does not by itself amount to acceptance under these terms. Report any issue with enough detail for us to reproduce it. Statutory remedies for defects remain available.

5. Rights in the work

The proposal should specify the usage rights granted in final designs and code, including whether they are exclusive, their scope and when they take effect. Copyright authorship is not transferred by these terms. Third-party fonts, stock assets, software and platform services remain subject to their own licences. We will identify material licence requirements and agreed ongoing costs.

Your own materials remain yours. Publishing your project as a case study, displaying your logo or quoting feedback requires an agreed permission and respect for confidentiality and privacy. These terms do not create an automatic right to publish confidential client work.

6. Hosting, maintenance and results

Hosting, domains, licences and maintenance are included only to the extent stated in the proposal. A maintenance agreement should specify its services, response arrangements, fees, initial term, renewal and cancellation rules. Statutory cancellation rights remain unaffected.

Our design approach can support clearer communication and easier enquiries, but it does not promise a particular sales figure, conversion rate, search ranking or award. Illustrations labelled as a design approach are not measured client results. Third-party platform availability is governed by the relevant provider, without limiting any obligations we have expressly undertaken.

7. Confidentiality, privacy and liability

Non-public information shared for a project is used for that project and disclosed only as necessary to authorised service providers or where legally required. If we process personal data on your behalf, the roles, instructions and any required data processing agreement must be settled before that processing starts.

Statutory liability rules apply. These terms do not impose a blanket exclusion of liability, a cap at the project fee or a waiver of mandatory consumer rights. Legal rights relating to defects, digital products and required updates are not reduced by a separate maintenance offer.

8. Ending a project

The proposal may set out a mutually agreed cancellation process. Otherwise the applicable statutory termination rules govern, including any entitlement to payment for work or expenses and any deductions required by law. Consumer withdrawal is a separate right and is addressed below.

9. Consumer withdrawal — services

If you are a consumer and conclude a service contract at a distance or outside our business premises, you generally have a right to withdraw without giving reasons within 14 days of the contract being concluded. The period does not begin before the required withdrawal information has been provided.

To withdraw, send an unambiguous statement to Milo Kopper, [FULL BUSINESS ADDRESS REQUIRED], info@mxlx.studio, telephone +49 1715307699. You may use the form below, but it is not compulsory. Sending your notice before the withdrawal period ends is sufficient.

Following a valid withdrawal, we reimburse payments without undue delay and within 14 days after receiving your notice. We use the same payment method unless you expressly agree otherwise, without charging you a repayment fee.

If you expressly request that services begin during the withdrawal period, payment for the proportion already supplied may be due only where the statutory conditions and information requirements are met. For a paid service, the right can expire on full performance only with the required prior express consent and acknowledgement. Agreeing to these general terms alone is not such consent.

A contract for downloadable digital content may require different withdrawal information and separate express consent and acknowledgement, together with the required contract confirmation. A custom website is not automatically exempt from withdrawal merely because it was commissioned to your specifications. The correct contract-specific notice must be supplied with your proposal on a durable medium.

10. Optional withdrawal form

To: Milo Kopper, [FULL BUSINESS ADDRESS REQUIRED], info@mxlx.studio.

I/we hereby withdraw from the contract for the following service: [description]. Contract concluded on: [date]. Name of consumer(s): [name]. Address of consumer(s): [address]. Date: [date]. Signature of consumer(s), only if submitted on paper: [signature]. Delete whichever does not apply.

11. Applicable law and disputes

German law applies, without depriving consumers of mandatory protections that apply in their country of habitual residence. Statutory jurisdiction rules apply; these terms do not require every consumer to bring proceedings at our location.

Provider confirmation required before final use: whether participation in consumer dispute resolution is required or voluntarily agreed, and whether an information duty under the VSBG applies. If applicable, the competent body and participation statement must be inserted here.

12. Changes and contact

Updates to website terms do not automatically change an existing contract. Changes to an ongoing agreement require a valid legal basis or agreement. For questions about a proposal, invoice or these terms, contact info@mxlx.studio.