M.D. Alltags­unterstützung

M.D. Alltags­unterstützung

M.D. Alltags­unterstützung

01

Local Services

Client

Maximillian D.

A clear service website and connected operating platform for everyday support in Lorsch. Accessible alternatives, multilingual content and transparent estimates lead into account-based booking, with dedicated tools for customers and the service team.

A clear service website and connected operating platform for everyday support in Lorsch. Accessible alternatives, multilingual content and transparent estimates lead into account-based booking, with dedicated tools for customers and the service team.

The current M.D. Alltagsunterstützung website — a connected public service journey, captured on desktop and iPhone.

M.D. Alltags­unterstützung · 1/7

Project Focus

Next.js · React · TypeScript · Tailwind CSS · Radix UI · Motion · next-intl · Supabase · PDFKit · Resend · Stripe · Vercel

The Challenge

Everyday support is a practical service, but deciding where to begin can involve several questions at once: what help is available, what it may cost, where it is offered and how to arrange a visit. The website needed to make those choices clear for people with different language preferences and levels of confidence online. Behind that first encounter, appointments, staff availability, communication and paperwork needed to work together without overwhelming the public experience.

Everyday support is a practical service, but deciding where to begin can involve several questions at once: what help is available, what it may cost, where it is offered and how to arrange a visit. The website needed to make those choices clear for people with different language preferences and levels of confidence online. Behind that first encounter, appointments, staff availability, communication and paperwork needed to work together without overwhelming the public experience.

The Solution

A connected public journey brings services, estimates, coverage information and personal contact into one consistent interface. A dedicated simplified experience offers shorter explanations, larger controls and optional read-aloud support, alongside a shared six-language system. An account-based booking flow carries the same service and pricing rules into appointment selection, server-side availability checks and configurable payment choices. Dedicated customer, employee and administration workspaces continue the journey through appointment updates, scheduling, time records, invoice documents, communication and content management.

A connected public journey brings services, estimates, coverage information and personal contact into one consistent interface. A dedicated simplified experience offers shorter explanations, larger controls and optional read-aloud support, alongside a shared six-language system. An account-based booking flow carries the same service and pricing rules into appointment selection, server-side availability checks and configurable payment choices. Dedicated customer, employee and administration workspaces continue the journey through appointment updates, scheduling, time records, invoice documents, communication and content management.

What we built

The features behind the experience.

/001

Find the right kind of help

A structured service catalogue explains household help, errands, garden care and individually assessed support. Clear descriptions establish what each service includes and where its boundaries lie. Distinct booking and enquiry actions, local coverage information and a postcode check help visitors choose a practical next step.

/002

A simpler way to get started

A dedicated simplified experience brings shorter explanations, larger controls and direct actions into a separate page structure. Prominent telephone access keeps personal contact close. Optional browser read-aloud controls support page content or selected text, with pause and stop actions and language settings aligned with the content.

/003

Six languages, one connected experience

German, English, French, Italian, Russian and Polish share a common locale system. The language selector remembers a visitor’s choice, while dedicated translations also support the simplified experience. Shared navigation, content structures and speech-language settings keep language preferences connected across the application rather than creating separate microsites.

/004

Understand the estimate before booking

The public calculator combines service selection and adjustable hours to explain a single-visit estimate. Shared pricing rules produce net, tax and gross amounts, with travel information alongside the calculation. Hourly services remain distinct from requests that need a personal assessment, giving each offer an appropriate next step.

/005

Booking shaped around real availability

The account-based booking flow separates service, date and time, contact details, payment choice and a final summary. Server-side checks consider staff availability and existing visits before accepting an appointment. Shared service rules and configurable payment options connect the public estimate with the practical work of scheduling support.

/006

A customer account beyond the first request

The customer workspace brings the next appointment, booking history, order status and payment status together. When the team proposes another time, customers can accept or decline from their account. Profile management and feedback after completed work extend the relationship beyond the initial booking form.

/007

Connected tools for the service team

Role-specific workspaces support employees with assigned visits, availability, leave, time tracking, hour records, visit reports and training. Administration sections connect scheduling, customers, staff, invoices, communication and content. PDF invoice generation and transactional email support the documents and updates surrounding each visit within the same application.

/008

Answers with a route to a conversation

Searchable FAQs, topic filters and category-based articles give visitors several ways to understand the service. Team and review content sit alongside direct contact routes. A support chat draws on prepared knowledge and offers a team handover, keeping a personal conversation within reach when more detail is needed.

The approach

How the experience comes together.

01

Organise the decisions

The public journey follows the decisions a visitor needs to make: understand the help available, explore an estimate, check local coverage and choose how to begin. Clear service boundaries and distinct booking or enquiry actions give a broad service offer a consistent structure.

02

Create a calmer route

A restrained green identity, generous typography and consistent actions establish the main interface. The simplified experience changes the hierarchy, explanations and controls for a more direct route. Shared language preferences and optional browser speech connect both experiences, with telephone contact always easy to find.

03

Connect the product rules

A shared service catalogue and pricing utilities connect discovery, estimates and booking. Explicit appointment stages lead into server-side validation and capacity checks against staff availability and existing visits. Operator settings determine the payment and optional package choices available within the same application flow.

04

Support the work after booking

Customer, employee and administration responsibilities are separated into focused workspaces. Scheduling connects with appointment proposals, status updates, time records, invoice documents and communication. Reusable components and translation files maintain a consistent interface as the product extends from the public website into daily service operations.

Try it yourself

Explore the live website.

Explore the services, price calculator, postcode check and simplified view. For bookings or account access, open the website in a new tab and sign in.

The interactive preview is available on mxlx.framer.ai and mxlx.studio. You can open the live website directly from this preview.

A closer look.

06 views
01Services — clearly explained options for practical everyday support.
02Price calculator — choose the service and hours, with net price, VAT and total kept visible.
03Local coverage — a postcode check explains service availability and travel information.
04Simplified experience — larger controls, direct telephone access and optional browser read-aloud.
05iPhone — a calm, readable introduction to the service.
06iPhone — the same transparent price calculator in a mobile layout.
M.D. Alltags­unterstützung · 1/7
The Outcome

The result is a coherent digital service platform for M.D. Alltagsunterstützung: a clear entry point for new visitors and connected workspaces for the people arranging and delivering support. Service discovery, estimates, local coverage and account-based booking sit alongside a simplified experience and direct contact, while appointment management and operational tools continue the journey within the same application.

The result is a coherent digital service platform for M.D. Alltagsunterstützung: a clear entry point for new visitors and connected workspaces for the people arranging and delivering support. Service discovery, estimates, local coverage and account-based booking sit alongside a simplified experience and direct contact, while appointment management and operational tools continue the journey within the same application.

Start Your Project

If you’re ready to build a website that supports real, measurable business growth, let’s talk.

Man Portrait

Milo Kopper

Founder & CEO

We respond within 24 hours

Subscribe for new notes on design and useful websites.

Start Your Project

If you’re ready to build a website that supports real, measurable business growth, let’s talk.

Man Portrait

Milo Kopper

Founder & CEO

We respond within 24 hours

Subscribe for new notes on design and useful websites.

Start Your Project

If you’re ready to build a website that supports real, measurable business growth, let’s talk.

Man Portrait

Milo Kopper

Founder & CEO

We respond within 24 hours

Subscribe for new notes on design and useful websites.